Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with Nocimi, we collect certain information to provide you with a seamless shopping experience:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely through our payment gateways), email address, and phone number.
  • Device Information: We automatically collect details about your device, including your IP address, time zone, and some of the cookies installed on your device to help the site load correctly for you.
  • Correspondence: If you contact our support team at info@nocimi.com, we keep a record of that conversation to better assist you.

2. How We Use Your Information

We don't just collect data for the sake of it. We use it to:

  • Fulfill your orders (processing payments, arranging shipping, and providing invoices).
  • Communicate with you regarding your order status or jewelry care.
  • Screen for potential risk or fraud to protect our community.
  • Send you updates or promotional offers about our new collections (only if you’ve opted in!).

3. Sharing Your Information

We respect your inbox and your identity. We do not sell your personal information to third parties. We only share your data with essential service providers who help us run our business:

  • Platform Providers: To power our online store.
  • Delivery Partners: So your Nocimi pieces arrive safely at your door.
  • Legal Compliance: We may share information if required to comply with applicable laws and regulations.

4. Data Retention

When you place an order through Nocimi, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, to ask that it be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the email below.

6. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions, please reach out to us:

  • Nocimi Support Team Email: info@nocimi.com