Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
What materials do you use for Nocimi jewelry?
We use high-quality 316L Stainless Steel and 925 Sterling Silver as our base metals, finished with a thick layer of 18k Gold PVD plating. This process is 10 times stronger than standard gold plating, ensuring your pieces stay beautiful for years.
Is Nocimi jewelry hypoallergenic?
Yes! All our pieces are 100% Lead and Nickel-free. We design specifically for sensitive skin, so you can wear our jewelry all day without irritation or "green skin."
Will the jewelry tarnish if it gets wet?
Our 18k Gold PVD plated pieces are water-resistant. While we recommend avoiding heavy chemicals (like perfumes or chlorine) to maintain the longest possible shine, Nocimi jewelry is built to withstand your daily routine, including showers and workouts.
How long will it take to receive my order?
We process orders within 1-3 business days. Once shipped, domestic delivery typically takes 3-7 business days. You will receive a tracking link via email as soon as your package leaves our studio.
Do you ship internationally?
Yes! We ship the Nocimi collection worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.
How can I track my package?
Once your order is shipped, we’ll send you an email with your tracking number. If you haven't received it, please check your spam folder or contact us at Info@nocimi.com.
How should I clean my jewelry?
To keep your Nocimi pieces sparkling, gently wipe them with a soft microfiber cloth after wear. Avoid using harsh jewelry cleaners or abrasive scrubs.
Where should I store my pieces?
When you aren’t wearing your jewelry, we recommend storing it in the original Nocimi pouch or a dry, cool place to prevent scratches and oxidation.
